Returns Policy
Time frame
Returns are accepted within 7 days of purchase. If more than 7 days have passed, we can’t offer a refund or exchange.
Eligibility
- Items must be unused and in the same condition as received.
- Items must be in original packaging.
- Receipt or proof of purchase is required.
Non-returnable items
- Gift cards
- Downloadable software products
- Some health and personal care items
- Perishable goods and hazardous materials
How to start a return
Contact us for instructions before sending anything back. Please email Maryqueentrade@gmail.com.
Refunds
Once your return is received and inspected, we’ll notify you of approval or rejection. Approved refunds are applied to the original payment method within a reasonable processing timeframe.
Shipping costs
Return shipping costs are your responsibility and are non-refundable. If a refund is issued, return shipping may be deducted from the refund.
